Abrupt and short. What a nice change.
Only minutes ago, I picked up the ringing phone and said, “RESPONSE Agency, Steve Cuno.” Said a voice right back, “Yes, do you have any job openings?”
No “hello.” No “may I speak to the person in charge of…” No “how are you doing today, sir?”
I loved it.
I make cold calls myself, so, fair being fair, I accept calls from people who would sell to me. Besides, sometimes I find out they’re peddling something I want. But I have little patience for callers who waste my time trying to evade, misrepresent, or use tactical questions designed to embarrass me into staying on the line against my will. (Note: Said tactics don’t work on me. I am perfectly capable of hanging up unabashed.)
So I found this caller refreshing. I told her we had no openings at the moment, but complimented her on and thanked her for her directness. She lost nothing by cutting to the chase. Keeping me on the line would not have changed the answer, and only delayed her getting on with calling the next shop.
—Steve Cuno
Only minutes ago, I picked up the ringing phone and said, “RESPONSE Agency, Steve Cuno.” Said a voice right back, “Yes, do you have any job openings?”
No “hello.” No “may I speak to the person in charge of…” No “how are you doing today, sir?”
I loved it.
I make cold calls myself, so, fair being fair, I accept calls from people who would sell to me. Besides, sometimes I find out they’re peddling something I want. But I have little patience for callers who waste my time trying to evade, misrepresent, or use tactical questions designed to embarrass me into staying on the line against my will. (Note: Said tactics don’t work on me. I am perfectly capable of hanging up unabashed.)
So I found this caller refreshing. I told her we had no openings at the moment, but complimented her on and thanked her for her directness. She lost nothing by cutting to the chase. Keeping me on the line would not have changed the answer, and only delayed her getting on with calling the next shop.
—Steve Cuno
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